Before problems happen, not after
IT consulting and managed IT services.
We manage your computers, servers, network and security infrastructure remotely and on-site. Computer maintenance, server and network setup, backup and enterprise antivirus, all from a single partner. Problems are prevented before they occur.
What are managed IT services, and why does an organization need them?
Today, an organization’s work depends entirely on its computers, servers, network and internet connection. When that infrastructure stops, work stops. Yet most businesses have no team dedicated to looking after it; when something breaks, an outside call is made, work is disrupted until it is fixed, and costs become unpredictable.
IT consulting and managed IT services turn this approach around: the infrastructure is monitored continuously, maintained regularly, and most problems are resolved before users ever notice them. C3T does this not as a product vendor, but as an implementing and integration partner working alongside your organization.
Short answer
What exactly do managed IT services cover? IT consulting and managed IT services mean the remote and on-site management of an organization’s computer, server, network and security infrastructure. C3T takes on the IT workload through remote monitoring and management, scheduled maintenance visits, server and network setup, backup and enterprise antivirus licensing. The service is designed especially for offices, factories and busy workplaces with 5 or more computers. An annual contract with monthly billing keeps costs predictable, and problems are prevented before they occur. On-premise server installation, backup and cloud integration are also included in the scope.
C3T’s managed IT services scope
Not a one-off call-out; an ongoing maintenance and management relationship that takes on your organization’s IT infrastructure end to end.
Remote monitoring and management
Your computers and servers are monitored continuously. Most issues are resolved remotely before users ever notice; when needed, they are escalated to an on-site visit.
Scheduled maintenance visits
Planned on-site computer maintenance visits handle hardware, software updates and physical installations in person.
Server and network setup
On-premise server installation (on your own hardware), network design and wired/wireless network configuration. Your data stays in-house, with data sovereignty in mind.
Backup and recovery
A regular backup and recovery plan. Backup setups using an on-premise server, the cloud or both together are designed around your organization.
Enterprise antivirus and security
Enterprise antivirus licensing and centralized security management. Devices are monitored from a single point and kept up to date and protected.
Cloud integration
On-premise infrastructure and cloud services working together. A hybrid setup (your own server + cloud) is planned according to your organization’s needs.
Who is it for?
The service is designed especially for offices, factories and busy workplaces with 5 or more computers. From this scale onwards, managing IT infrastructure regularly and centrally is both safer and more sustainable than scattered one-off call-outs.
How we work
Annual contract, monthly billing. Your IT spend is known from the start and costs become predictable. The scope is tailored to your organization based on the number of computers, server/network needs and the desired service level.
Frequently asked questions
Is support remote or on-site?
Both. We monitor and manage your systems remotely, and we also carry out scheduled on-site maintenance visits. Most issues are resolved remotely without a visit to your office; for work that requires hardware or physical installation, our team comes on-site.
What is the minimum number of computers you support?
The service is designed especially for offices, factories and busy workplaces with 5 or more computers. From this scale onwards, scheduled maintenance and central management are both safer and more cost-predictable than scattered one-off call-outs.
Is backup included?
Yes. Backup, enterprise antivirus licensing and local server and cloud integration are all included in the scope. Where your data is kept (an on-premise server, the cloud or both together) is planned according to your organization’s needs and data sovereignty requirements.
What is the contract and billing model?
We work on an annual contract with monthly billing. This means your IT spend is known from the start and costs become predictable. The scope is tailored to your organization based on the number of computers and the service level.
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Learn morePut your IT infrastructure in C3T’s hands
Tell us briefly how many computers you have and what your current setup looks like; we will draw up a maintenance and management plan tailored to your organization.